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return policy

 

CUSTOMER CARE TEAM
Meguiar’s Customer Care representatives are trained in every aspect of surface care. They understand the needs of car enthusiasts like yourself, as well as the specialised techniques employed by body shops, professional detailers and by specialist concours participants. If you have any questions regarding product performance or choice, please call us on 0870 241 6696.

DELIVERY

We charge £3.99 including VAT for postage and packing to any address on the UK mainland and £7.99 for UK off-shore. For deliveries to the Channel Islands, please call our Customer Care Team on 0870 241 6696 during UK office hours for a quotation. Although most goods arrive earlier, please allow 14 days for delivery. Items may be sent separately, so don’t worry if your entire order doesn’t arrive in one parcel. We can deliver anywhere in the UK mainland. For details of off-shore delivery charges please contact our Customer Care Team on 0870 241 6696.

"Please note that orders will be shipped by secure courier service and your consignment will need to be signed for during office hours at the delivery address specified. Any redirection of your consignment will incur an additional charge of £4.99."

TERMS & CONDITIONS
IMPORTANT – cancellation notice – Under the Consumer Protection (Distance Selling) Regulations 2000 you have a statutory right to cancel your order and receive a full refund for any item or service, apart from items personalised for you. You may cancel your order by sending or delivering to us a letter, fax or e-mail cancellation at any time up to and including the seventh day (excluding Saturdays, Sundays and public holidays) after the day on which you receive your purchase. To contact us for this purpose see Customer Care contact details above. If you exercise your statutory rights to cancel you must immediately return to us, in the normal way, the items you do not wish to keep.

Trading Terms – all offers are subject to stock availability. You will be notified of any price changes (for instance due to a change of VAT) before or when the goods are sent to you, by a correction list or on a dispatch note. By shopping with us you agree that we may from time to time send you details of any special promotions of our goods and prices during the life of the catalogue.
Volume discounts are available for trade enquiries.

Call 0870 241 6696 for details:
Calls charged at national rate. 9am-Midnight Mon-Fri, 3pm-11pm Saturdays, closed Sundays.

 

RETURNS
Always remember to obtain a ‘Proof of Postage’ certificate from your post office when returning goods. Returned goods should be sent to the address below.

*All calls after 5pm and at weekends will be automatically redirected to our USA Customer Care Team but callers will still only be charged the UK national rate.

 

Meguiars UK Ltd
3 Lamport Court
Heartlands
Daventry
NN11 8UF
email : sales@meguiars.co.uk
Tel : 0870 2416696
Fax : 01327 300 116